Shipping Policy

Effective date: August 30, 2026

Thank you for shopping at Whistra. We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.

1. Shipping Rates

Standard shipping is a flat $8.95 per order. Shipping is free on orders over $50.

2. Where We Ship

We currently ship to the United States and Canada only. We do not offer shipping to other countries at this time.

3. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

4. Delivery Time

Once shipped, you can expect your order to arrive within 5-10 business days. Delivery times are estimates and may vary due to factors beyond our control.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

6. Shipping Delays

While we strive to deliver your order as quickly as possible, Whistra is not responsible for shipping delays caused by the carrier, adverse weather conditions, customs processing, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@whistradecanter.com within 7 days of the delivery date (or expected delivery date) so we can help resolve it.

9. Contact Us

Questions about shipping? Email support@whistradecanter.com and we will respond within 24-48 business hours.